workplace trends
Feelings, productivity, and profits
Wednesday, March 21st, 2007Two items of note have come flying my way in the past several days, as follows:
1. “Many airlines are Institutionalizing the apology.” That comment from this New York Times article, dated March 18.
2. Stanford University professor Robert Sutton’s new book, with the partial subtitle, Building a Civilized Workplace. (See also a quick summary in Business [...]
Showing employees some trust
Saturday, March 17th, 2007Best Buy decides to go all “Rowe” with a “results-only work environment.” Because, speaking of results, it seems to work! Productivity has increased by a third overall, across those departments that put the Rowe philosophy into action.
When everyone focuses on results, I imagine you have fewer conversations about time constraints, and more conversations about what [...]
Strange brew
Thursday, March 15th, 2007Sleep-driving lately?
If you’ve been woken up by the highway patrol, and the last thing you remember, you were in your pajamas on your Sealy Posturepedic; you might be under the influence of quite a surprising sleep aid. With fascinating side effects.
I know. This is old news! Heard the one about the guy and his Lunesta [...]